To create a successful online business as an Amazon seller, you must be able to use the resources at your disposal. You specifically need to know how to interact with customers to provide customer care, address product-related inquiries, and cover returns and refunds. You must utilize the Buyer-Seller Messaging Center to accomplish this. As an amazon seller you should know about how to check amazon messages. Learn more about the Amazon Buyer-Seller Messaging Center, how it functions, and how you can use buyer-seller communications to develop your brand and win over happy clients. Go to the Message Center after signing into your Amazon.in account to access the Buyer-Seller Messaging Service.
- You can perform the following using the Buyer-Seller Messaging Service:
- Check out previous exchanges with sellers on Amazon.in.
- Answer messages from sellers.
You can send sellers attachments. Plain text (.txt), PDFs, photos (.jpg,.gif, and.png), and Word files in the.doc and.docx formats are among the file kinds that can be used. The message’s maximum size is 10 MB. Any attachment with objectionable content may be deleted or removed by Amazon. The choice of what constitutes improper content is up to us.
Any email addresses or URLs leading to dubious websites may be deleted or otherwise removed from the message. Which websites are unreliable is something we reserve the right to decide. Any details the vendor offers can be used to get in touch with the seller. However, we advise using the Message Center. With the help of this service, spam and phishing attempts are screened out of emails. Additionally, we’ll preserve a record of all communications that can be used to back up any A-to-z Guarantee claims you make. The seller can still see a bounced email you sent to them in the Seller Communication Center.
The Center for Buyer-Seller Messaging
The Buyer-Seller Messaging Center is the key if you’re unsure how to check messages on Amazon. Buyers and sellers can chat discreetly using the Buyer-Seller Messaging Center without disclosing important information. Every buyer has a unique contact email assigned to them that sellers can use to get in touch with them anonymously. Although purchasers can choose not to receive unwanted messages from vendors, in that case your message won’t be sent.
One of the best tools for Amazon sellers is the Buyer-Seller Messaging Center since it enables continual communication with customers. You may acquire feedback from your customers, give returns, and gain insightful information by communicating with them. Remember that open communication with clients also promotes trust. The key to converting one-time buyers into devoted brand advocates is trust. Today is your fortunate day if you’ve been ignoring Amazon buyer-seller correspondence.
How to make buyer-seller messaging possible?
You must enable buyer-seller texting in your settings before you can use it. Finding your notification choices and enabling buyer-seller messaging are both easy to do as a vendor. One of the most crucial steps in the process of checking messages on an Amazon account is this one. To enable Buyer-Seller Messaging so that customers can contact you regarding your products:
- To change your notification preferences, go to the Settings menu.
- Select Edit from the Messaging section.
- If you want Amazon customers to contact you with questions about your products, tick the Buyer Messages check box and provide your email address.
- Choose Save.